HOW TO FIND YOUR SIZE
Option 1: Buy your normal size! Our sizes are very similar to many popular brands. If you would normally wear, say a Medium, then purchase a Medium! If you normally wear a Large for example, then get our Large as well! Go with the size you're already comfortable with!
Option 2: If you don't know what size you are or need more details, click HERE
Returns & EXCHANGES
As a small company we work very hard to make your order perfect, though sometimes it might take a second attempt!
If your order doesn't go as expected, we can make it right the second time! Often just a change in size or colour or style can fix it!
Click for RETURNS and EXCHANGES: HERE
We understand some customers like to order multiple items to decide what to keep. We offer free shipping and easy returns. For multiple returned items we require a $9.90 per return shipment and a repacking fee of $5.00 per item.
We understand some customers like to try on and see an item to decide whether it's right for them and then exchange it, and change their mind again. We Do Not accept multiple returns from a single order. In some cases we offer Store Credit (-Shipping and handling fees $24.90). You can request your return label HERE (use the order number from your exchanged item).
Yes, there is a 10% cancellation fee, as we have already been charged for the transaction costs.
We do not offer a label service for international returns. Please return the shirt through your local postal service at your own expense. Please contact us via web chat.
We offer Standard, free Standard or Express shipping
- Standard Shipping $9.90
- Free Standard Shipping for orders above $120
- Express Australia $14.90
We offer Standard, free Standard or Express shipping for NZ
- Standard NZ Shipping $14.90
- Free Standard NZ shipping for orders above $150
- Express NZ $19.90
We offer Standard or Express shipping for the USA & Canada
- Standard (8 - 15 days) $14.90
- Express (4 - 8 days) $29.90
We offer Standard Shipping for the ROW
- International Postage $14.90 (8 - 21 Days)
We use AusPost for our shipping from Australia. Once in your country it will be carried & delivered by your country post. Ie, USPS for USA.
- Delivery Times:
We aim to dispatch your order promptly, and the estimated delivery times provided in previous Questions. Delays may occur due to unforeseen circumstances, and we appreciate your understanding.
- Shipping Costs:
See previous Question. Any applicable taxes or duties will also be reflected in the total order cost.
- Order Tracking:
Once your order is shipped, you will receive a tracking number to monitor the status and location of your package.
- Shipping Partners:
We collaborate with trusted shipping partners to ensure the reliable and timely delivery of your order. However, please note that we are not responsible for any external factors that may impact the shipping process.
- Address Accuracy:
Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Delivery Confirmation:
Your order will be considered delivered when the carrier's tracking system indicates successful delivery to the address provided. If you encounter any issues, please contact our customer support team for assistance.
- Liability Disclaimer:
CAMIXA will not be liable for any loss or damage you suffer if the product is not delivered within the timeframes listed above. Once your order has been dispatched, CAMIXA is not responsible for any losses or damages. It is the customer's responsibility to follow the tracking information provided and contact the courier/delivery company to ensure the safe and timely delivery of your purchase. While we will assist you in recovering an item to the best of our abilities, we will not provide a replacement or refund in such cases.
- Return to Sender (RTS):
In case of RTS, the customer is responsible for any fees and/or re-shipping costs associated with the return.
By placing an order, you agree to these shipping terms and conditions.
COMPLIMENTARY GIFTS OFFERED WITH PURCHASE
On occasion, we extend an offer of a complimentary gift with a qualifying purchase. The terms and conditions of this promotion can be found on our "All Women's" webpage, in the gifted product page/category or in the specific ad of the promo.
Please note that these complimentary gifts are provided solely with the purchase of an eligible amount, as specified on the webpage and in promotional materials, and are available while supplies last. We may modify the displayed item's colour depending on our stock availability.
It is important to emphasise that complimentary gifts are exclusively available when purchasing full-priced items and cannot be combined with any other offers or promotions. We retain the right to withhold the gift in the event that system-generated discounts are observed.
Customers are responsible for ensuring that the complimentary gift is added to their cart during the checkout process. Failure to include the gift during the initial purchase will not result in a secondary shipment.
Returns of Complimentary Gifts
Please be aware that we do not accept exchanges for complimentary items. The gift is provided free of charge when included with other eligible purchases as specified in the promotion. If a customer seeks to exchange an item of equal value, the complimentary gift remains theirs to keep. However, in the case of a return for a refund, the customer has the option to return the gift or purchase it at the full retail price. Any shipping costs related to gift exchanges, along with a $5 repacking fee, are the responsibility of the customer.
Coupons and Discount Codes
- Cannot be applied to previously placed orders
- Cannot be used in conjunction with other offers, unless otherwise specified on the Discount Code
- Are not transferrable (unless otherwise specified on the Discount Code) or redeemable for cash or credit
- Must be entered prior to completing your order.
- Modify the terms of, cancel or restrict the use of Discount Codes at any time for whatever reason
- Exclude certain Products from Discount Codes